TroopTravel – Privacy Policy2017-08-23T12:03:11+00:00


This Privacy and Cookie Policy governs your access to and use of any TroopTravel services, websites, tools or other materials operated or otherwise provided by TroopTravel (the “TroopTravel Services”). TroopTravel is committed to protecting and respecting your privacy and we make it our highest priority to safeguard the confidentiality of any and all personal details you provide to us. As a visitor to or user of the TroopTravel Services you have the right to know and understand our information privacy practices prior to providing us with any of your personal details.

This page explains our Privacy Policy. This policy (together with our Terms of Service and any other applicable terms and conditions or documents referred to therein) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.


1.1 By using the TroopTravel Services, you consent to (i) the collection and use of your IP Details (as defined below), Personal Information (as defined below) and (ii) the use of Cookies, in accordance with this policy. If we change our privacy policy at any time, these changes will be reflected in this Privacy Policy.


2.1 We may collect information from you at several stages during your use of the TroopTravel Services. We may collect and process the following information about you:

IP Details

Where you are accessing the TroopTravel Services via a computer, we may collect information about that computer, including where available your IP address, operating system, browser type, referring URLs, page views and access times (“IP Details”). We use such information for system administration, to analyse trends, track users’ movements and to report aggregate information to our advertisers and partners. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

Cookies and Advertisements

For the same reason, we may obtain information about your general internet usage by using a “cookie” file which is stored on the hard drive of your computer. A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use both “session” cookies and “persistent” cookies on our websites. We will use the session cookies to keep track of you whilst you navigate the websites. We will use the persistent cookies to enable our websites to recognise you when you visit.

We use cookies to make your use of our websites easier. Usage of a cookie is in no way linked to any personally identifiable information while on our website. In addition, as the cookie is stored on your computer, the data gathered by the cookie remains under your control. Please note that disabling cookies may prevent you from accessing some features of these and other websites. We therefore recommend you permit the use of cookies when using our websites.

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including our websites.

We also use Google Analytics to analyse the use of our websites. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated is anonymous and is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at:

Personal Information

We may collect and process the following data (“Personal Information”) about you:

Any information that you provide by filling in forms on or through our websites or any other of the TroopTravel Services. This includes information provided by you if subscribing to our newsletter, posting material, searching for or saving travel options or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by us and when you report a problem with our website or other TroopTravel Services. If you contact us, we may keep a record of that correspondence. Where you contact us through the ‘Contact Us’ section of our websites, your query will be routed to our customer service team through a third party service desk. Information you provide to us when you complete surveys that we use for research purposes. Information that you provide to us as a result of your connecting to our websites or other TroopTravel Services from a third party application, social networking or other site.


3.1 We will use Cookies and the IP Details and Personal Information that we hold about you in the following ways:

To ensure that content from our websites and other TroopTravel Services is presented in the most effective manner for you and for your computer, mobile phone or other electronic device. To provide you with information, products or services that you request from us or which we feel may interest you. To carry out our obligations arising from any contracts entered into between you and us. To allow you to participate in interactive features of our service, when you choose to do so. To notify you about changes to our service.

3.2 We will not sell, share, or provide your IP Details, Cookies and Personal Information (together, your “Information”) to others other than in accordance with this Privacy Policy or where we are required to do so by law.


4.1 We do not want to send you unwanted email. You can opt-out from our mailings at any time by clicking the unsubscribe link contained in every mail we send.

4.2 Email addresses are collected via our websites (including via our Facebook and other social media pages).

4.2 We use email addresses to send our newsletter, and occasional special offers and deals. We sometimes run promotions with partners and competition entries may require you to provide an email address. These email addresses may be shared with the partner running the competition. In such cases, this is clearly stated in the terms of the promotion. We have no responsibility for subsequent use or distribution of email addresses by our partners.

Updated July 26, 2017